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Student Help: Password Settings

1. What is my password?
2. How do I change my password?
3. I forgot my password. How can I get a new one?
4. What is a login hint question-and-answer?
5. How do I setup or change my login hint?
6. How do I use my login hint?

1. What is my password?

If you are a student, your default password will be the last four digits of your social security number (for example, if your ssn were 123456789, your password would be 6789), or, for those who do not have a ssn on file with the university, the two-digit month and two-digit date of your birthday (for example, if your birthday were January 15, your password would be 0115).

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2. How do I change my password?

Once you have successfully logged in to Ecampus, you have the option to change your password at any time. We recommend that you change it to something easy to remember, yet more secure than your default password. Try to use at least one number and one capital letter. Please follow these steps:

1. From your myWebCT welcome page, click on Password Settings (located near the top).
   
   
   
   
2. Fill in the three boxes under Change Password.
   
   
   
   
3. Click Update Password.
   
   

WebCT will inform you if the change was successsful.

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3. I forgot my password. How can I get a new one?

If you have set up a login hint question-and-answer, you can have a new password emailed to you automatically. See below for instructions on how to setup and use your login hint.

If you have not set up a login hint, you must contact Ecampus support to request a password reset. Ecampus support will reset your password to the default (last 4 digits SSN or 4 digit month and day of birthdate).

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4. What is a login hint question-and-answer?

The login hint is a tool that helps Ecampus visitors who have forgotten their passwords. The system will ask you a question, and if you get the answer correct, it will email you a new password. These three parts--the question, the answer, and the email address--are established by you during a successful login to Ecampus.

Note: You cannot use this tool if you have not previously set up a login hint question-and-answer in Ecampus. If you do not have a login hint, you must contact Ecampus support for assistance.

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5. How do I setup or change my login hint?

The first time you successfully login to Ecampus/WebCT, you will be prompted to create a login hint question-and-answer. Fill in the textboxes and your hint will be set up for future use.

   

If you did not set up a login hint at your initial login, or you want to change the login hint you previously established, follow these instructions:

1. From your myWebCT welcome page, click Password Settings. The Password Settings screen appears.
   
   
   
   
2. Under Change Login Hint, complete all the text boxes.
   
   
   
   
3. Click Update login hint. A confirmation screen appears, and your login hint is changed.
   
   

Some example hint questions:

• Where was I born?
• What was the name of my first pet?
• What is my favorite color?
• What is my mother's maiden name?
• Where did I live in 1982?

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6. How do I use my login hint?

If you forget your password, you can use the login hint to create a new one. Your password is replaced with a new one and then emailed to you.

1. From the Ecampus Entry Page, click Forgot your password?.
   
   
   
   
2. In the WebCT ID text box, enter your Ecampus username and click Go.
   
   
   
   
3. Your login hint question appears. In the Your Answer text box, enter the answer to your login hint question and click Go.
   
   
   
   
4. The confirmation screen appears, your password is changed, and the new password is e-mailed to the email account you entered when you set up the login hint. Click Continue. The Entry Page appears.
   
   
5. Retrieve the email containing your new password.
   
   
6. Using your new password, log in to Ecampus.

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